Knowledge base | Esportsify Knowledge Base

Cancelling your subscription

You can cancel your subscription in the same place you started it, in the Esportsify admin area under My Subscription

If you paid via  PayPal:

  1. Log into your Esportsify admin area and click on My Subscription.
  2. Then click Change Package and choose the Free Package
or

1.Go to www.paypal.co.uk and log in to your account.
2.Click ‘Profile’ near the top of the page.
3.Select ‘My money'.
4.In the ‘My pre-approved payments’ section, click ‘Update'.
5.Select the merchant whose agreement you want to cancel and click ‘Cancel’.
6.Click ‘Cancel Profile’ to confirm your request


If you paid via Stripe/CreditCard:

  1. Log into your Esportsify admin area and click on My Subscription.
  2. Then click Change Package and choose the Free Package

 

If you feel your subscription has not cancelled, please contact support.